For more than 145 years, Queensland Rail has been a part of the Queensland landscape. We not only connect friends and colleagues, but provide employment and economic support. Our state relies on us to do a job… and do it well.
In 2009, the State Premier of Queensland Anna Bligh announced the separation of Queensland Rail's passenger services from the coal and freight businesses. "Queensland Rail" is the name of the new passenger business which will remain in Queensland Government ownership.
On 3 May 2013, Queensland Rail was established as a Statutory Authority in accordance with the Queensland Rail Transit Authority Act 2013 (QRTA Act). Queensland Rail Limited ceased being a Government Owned Corporation from this date and became a wholly-owned subsidiary of the Statutory Authority. The Directors of Queensland Rail Limited were also appointed as Board Members (Members) of the Queensland Rail Statutory Authority.
With more than seven thousand staff, more than six billion dollars in assets and more than seven thousand kilometres of track, Queensland Rail is a strong and powerful integrated customer and rail infrastructure business.
Altogether we run more than 260,000 scheduled services and earn annual revenue of more than $1.8 billion. We service the big population centres of the South East, connect the regions of the state, and take domestic and international tourists to some of Queensland’s world famous locations.
Our major business includes long distance trains, rail holidays and travel centres and management and access to the South East Queensland and regional freight networks.
At Queensland Rail, safety comes first. It doesn’t just happen – it’s our number one priority and we want to ensure that everyone goes home safely.
Our customers are also a key priority. Without our customers, we don’t have a business. We make it our business to ensure that our customers’ needs always come first. Our recently acquired international customer service accreditation is testament to our customer commitment.
At Queensland Rail, we strive to set new standards of excellence in safety and customer service; to keep Queensland moving, and to deliver our future.