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Security staff


QR understands that the most effective means of helping customers feel safer on trains and at stations is to provide a uniformed security presence. QR operational staff are supported by members of the Queensland Police Railway Squad, QR Transit Service Officers, and contract security officers.


» Queensland Police Service Railway Squad
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» Transit Officers
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» QR operational staff
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» Private security officers
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Queensland Police Service Railway Squad
Queensland Police Service Railway Squad

QR and the Queensland Police Service have enjoyed a working relationship for many years. The QR Citytrain network encompasses five police regions, with police attending incidents across the network. 

In 1992 the relationship between QR and QPS evolved into a formal partnership. The partnership represents a strategic alliance designed to manage both real and perceived levels of crime and antisocial behaviour across the QR network. 

Today, the QPS Railway Squad consists of 54 sworn officers who proactively work to reduce risk and increase safety for customers and staff at stations and on board trains.

The QPS Railway Squad officers achieve this through:

  • Uniformed and plain-clothes patrols of stations and onboard trains
  • Responding and investigating incidents on the network
  • Working collaboratively with QR, other agencies and the community to develop and enact crime prevention strategies   



Four Legs Can Sometimes Be Better Than Two
A dog's natural instincts and keen sense of smell make them a perfect addition to our team. As a member of the Queensland Police Dog Squad I work with specialist dogs that are trained to search for illicit drugs, explosives, firearms and ammunition. Part of my job is to patrol the QR Citytrain network to ensure a safe journey for you.

- Nicole, Police Dog Squad



Across A Network Of 143 Stations And More Than 1000 Citytrain Services Per Day. We Are Here For You.
As Queensland Police Railway Squad Officers we are specifically trained to work in a rail environment. We are here to ensure the safety and security of commuters, QR staff and QR property. You will see us patrolling trains, railway stations and car parks. We are here for you.

- Nicole and Peter, Railway Squad Officers



We Ensure The Safety And Security Of Over 170,000 Passengers. Everyday.
As Queensland Police Railway Squad Officers we patrol trains, railway stations and car parks. We use our specialised training and knowledge of the rail environment to ensure the safety and security of commuters, QR staff and QR property. If you are in need of assistance we are here for you.

- Brad and Nicole, Railway Squad Officers



With His Specialised Training Graeme Provides A Vital Link In Keeping Your Community Safe.
As a Queensland Police Liaison Officer my knowledge of the community allows me to offer cultural issues to other officers and help wherever I can.

- Graeme, Police Liaison Officer


pdf Queensland Police Service Railway Squard [943.09 kb]
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Transit Officer
Transit Officers

There are approximately 86 Transit Officers operating across the QR Citytrain network. 

The role of Transit Officers is to provide quality customer assistance, control fare evasion and provide a physical security presence on the network. Transit Officers have the power to issue on-the-spot fines for ticketing and behavioural offences.

Transit Officers are level three authorised officers for QR. Under the Passenger Transport and Operations Act 1994 this empowers them to: 


  • Request that an individual(s) produce a ticket
  • Request evidence of concession entitlement
  • Request the provision of a name and address
  • Ask that an individual(s) leave QR property
  • Remove an individual(s) refusing to leave QR property
  • Issue a Penalty Infringement Notice (fine) for a range of railway related offences        


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QR operational staff
QR operational staff

QR operational staff include drivers, train guards and station staff. In particular, guards and station staff have an important role to play in the provision of an identifiable uniformed presence and customer service. 

Feel free to approach station staff or train guards with any queries or concerns you may have whilst on stations or trains. Train guards are to be found at the end of the third carriage on three car units, and at the front of the fourth carriage on six car units.


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Security Staff
Private security officers

Guardian Train services have private security officers on board for the duration of the service and are marked by a ‘G’ in the timetable. Guardian trains cover approximately 40% of night time services across the entire Citytrain network.

There are up to 35 SecureCorp privately contracted security officers operating on evening ‘Guardian Train’ Services.

SecureCorp Security contractors are recognisable through their blue shirts and navy pants. They help provide a physical presence on our trains to deter crime and inappropriate behaviour on QR services to enhance your experience with QR Passenger.




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Related Links:
» Find out more about Citytrain security staff
» Understand the role of the Core Safety Zones
» Discover what Citytrain is doing to increase your safety & security
» Find out about safety & security at stations and on trains



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